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Sorry for the inconvenience - Requirements and Solutions

If you are not using a supported browser, please try another, or download from the links provided below. If you attempt to use an unsupported browser your experience may vary, or you may not be able to sign on to Grand4mat or place orders.

We support the following browsers:

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  • Attention Mobile Device Users
  • We unfortunately do not support the default browsers for mobile devices (iPhone, G1, Blackberry, etc) at this time. If you need to check job statuses, we recommend you download and install an RSS reader for your device and connect to our RSS feed.


  • Attention Internet Explorer 8 Users
  • ***If you are using Internet Explorer 8, you can view our site by going to "Developer Tools" (F12) and choosing "Browser Mode: Internet Explorer 7" Once IE8 is publically released, it will be supported fully by our site.***


* For your security we do not support beta version browsers.

Please note: If your Internet connection is slower than 28.8, or if you are using an old browser, you may experience difficulty downloading and installing the latest browser versions. We strongly recommend that you order a new browser version on a CD through Microsoft's or Mozilla's Web site. For assistance with Safari browser, please contact 1-800-MY-APPLE.

  • Get the free download of Adobe Flash 10 Player.
  • JavaScript and cookies must be enabled to access the site correctly. You may have scripting or cookies disabled.

Follow the directions below to enable cookies and JavaScript in your browser:

IE 7.x on Windows

  • Click "Tools" and go to "Internet Options."
  • Click to open the "Security" tab.
  • Click "Custom levels" and ensure "Scripting" is enabled.
  • Click to open the "Privacy" tab.
  • Under "Settings" heading set zone to "Medium" or lower.

Firefox 2.x & 3.x on Windows

  • Click "Tools" and go to "Options."
  • Click to open the "Content" tab.
  • "Enable Java" and "Enable Javascript" should be CHECKED.
  • Click to open the "Privacy" tab.
  • Under "Cookies" heading "Accept cookies" should be CHECKED.

Firefox 2.x & 3.x on Mac

  • Click "Firefox" and go to "Preferences."
  • Click to open the "Content" tab.
  • "Enable Java" and "Enable Javascript" should be CHECKED.
  • Click to open the "Privacy" tab.
  • Under "Cookies" heading "Accept cookies" should be CHECKED.

Safari 3.x on Mac

  • Click to open the "Security" tab.
  • "Enable Java" and "Enable Javascript" should be CHECKED.
  • Accept Cookies "Only from sites you navigate to" or "Always."

Opera 9.x on Mac

  • Click on "Opera" and hover over "Quick Preferences."
  • "Enable Java" "Enable Javascript" and "Enable Cookies" should be CHECKED.